Privacy Policy

Last Updated: 10 August 2026

1. Introduction

Welcome to Gia Vocal (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, enquire about lessons, or enrol as a student for singing and musical theatre tuition.

Our Contact Details:

•    Name: Gia Vocal
•    Address: 42 Ormesby Chine, South Woodham Ferrers, Chelmsford, Essex CM3 7AR
•    Email: contact@giamacuja.com
•    Phone Number: 07961 445249

2. What Personal Data We Collect

To provide singing and musical theatre tuition safely and effectively, we collect the following types of personal information:

•    Identity & Contact Data: Names of students and parents/guardians, email addresses, phone numbers, and emergency contact details.
•    Student Profile Data: Student’s age/date of birth (crucial for safeguarding and repertoire selection), vocal range, and previous performance experience.
•    Health & Medical Data: Information regarding vocal health, relevant physical conditions (as musical theatre involves physical exertion), or severe allergies (as lessons occur in a home environment). Under UK GDPR, this is “Special Category Data” and is collected only with explicit consent for safety purposes.
•    Financial Data: Billing addresses and records of invoices/payments. Because lessons are paid for directly via cash or bank transfer, we do not collect, process, or store any credit or debit card information on our website.
•    Technical Data: If you use our website, we may collect technical data such as your IP address and browser type through cookies.

3. How We Use Your Data and Our Lawful Basis

Under the UK GDPR, we must have a lawful basis for processing your data. We use your data for the following purposes:

Purpose/Activity	Type of Data	Lawful Basis for Processing
To enrol a new student and schedule lessons	Identity, Contact, Student Profile	Contract: Necessary to fulfil our agreement to provide tuition.
To process payments and issue invoices	Identity, Contact, Financial	Contract: Necessary for billing. Legal Obligation: For HMRC tax records.
To ensure student safety during lessons	Health/Medical, Emergency Contacts	Explicit Consent: For medical data. Vital Interests: In case of a medical emergency.
To communicate updates (e.g., cancellations, exam info)	Identity, Contact	Legitimate Interests: To efficiently run the teaching studio.
To send marketing (e.g., holiday workshops, showcases)	Identity, Contact	Consent: You must opt in to receive these.

4. Children’s Data and Safeguarding

As a teaching studio, we frequently process the data of children (under the age of 18).

• All communication, enrolment, and consent for students under 18 must be provided by a parent or legal guardian.
• Children’s data is strictly used for the purposes of delivering tuition, exam entry (e.g., ABRSM, Trinity, LAMDA), and safeguarding.

5. How We Share Your Data

We treat your personal data with strict confidentiality. We do not sell or rent your data to third parties. We only share data with essential third-party service providers, including:

•    Examination Boards: (e.g., ABRSM, LAMDA) solely for the purpose of entering a student for an exam (with your prior permission).
•    IT & Software Providers: Platforms we use to run the business (e.g., email providers and accounting software).
•    Legal Authorities: If required by law or for safeguarding/child protection purposes.

6. Data Security

Because lessons are conducted in a home environment, we take extra care to ensure your physical and digital data is secure. Digital records are protected by passwords and secure cloud storage. Any physical notes (e.g., registration forms, vocal assessment notes) are kept in a locked filing system.

7. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for.

•    Student Records: Kept for the duration of the student’s enrolment and deleted 12 months after lessons cease.
•    Financial Records: HMRC requires us to keep billing and tax records for 6 years after the end of the financial year they relate to.
•    Health Data: Destroyed immediately upon the student leaving the studio.

8. Your Legal Rights

Under UK GDPR, you have rights regarding your personal data:

•    Right of Access: You can request a copy of the data we hold about you.
•    Right to Rectification: You can ask us to correct inaccurate data.
•    Right to Erasure: You can ask us to delete your data (the “right to be forgotten”), subject to legal retention requirements.
•    Right to Withdraw Consent: Where you have provided consent (e.g., for medical data or marketing), you can withdraw it at any time.

To exercise any of these rights, please contact us at contact@giamacuja.com

9. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@giamacuja.com
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

• ICO Website: https://www.ico.org.uk
• ICO Helpline: 0303 123 1113